FREQUENTLY ASKED QUESTIONS
What is the difference between a Service Plan and Warranty?
A service plan provides a convenient method to budget for the routine servicing of your vehicle to ensure smooth day to day operations. A warranty provides cover for your vehicle’s components from sudden and unforeseen mechanical breakdown or electrical failure.
What is an excess waiver?
An excess is the uninsured portion of your loss and is payable regardless of whether it was your fault or not. An excess waiver covers the specified excess amount payable in the event of a claim on your underlying insurance policy.
Is there a waiting period?
Yes, however there are different types of waiting periods depending on which product you have chosen. This should be stipulated in your policy wording.
Where can I service my vehicle?
The servicing of your vehicle must be done at any RMI approved workshop or dealership.